Return and Refund Policy

If you find that you are unsatisfied with your merchandise within 30 days after receiving your order, please contact us at info@ember-gifts.com to let us know what issues you are having with your order. If we cannot make it right, we will work with you on a return or exchange.

Merchandise must be returned in the same condition as it was received. Return shipping charges are non-refundable and are the full responsibility of the customer. Refunds will be made for the price of the item, excluding shipping fees.

Your satisfaction is our top commitment. If an error was made on our part, we will do what we can to fix it.